Postcodes and Postal Services

Finding postcodes

• Find a postcode by searching the Royal Mail's web site (see web site tips below) or call the Postcode Enquiry Line (but note the premium rate during office hours). The printed postcode directories have ceased publication
• The Royal Mail web site also enables you to find an address if you have the postcode
• The Royal Mail also has various products suitable for businesses and other large users. Details of those products are on the Royal Mail's web site and are not covered on this page

Royal Mail web site tips

• The Royal Mail web site allows each user to make 12 searches during any 24 hour period

• At the Royal Mail site, see the Personal Customers section and click 'Postcode finder'

• Enter an address and click ‘Find postcode’

• You then have to enter a series of random characters that you will see on the screen and click ‘Continue’ before you see the results (This is to prevent automated systems using the search facility)

• At the 'Find a postcode' page you can also click 'Find an address'. At the 'Find an address' page you can enter a full postcode to find an address

• Search tips are at the ‘Need help?’ section below the search form. You can search for postcodes by various different combinations of search criteria

• The ‘Need help?’ section also gives you a link to an enquiry form that you can send to the Royal Mail if you cannot find the postcode or address you are looking for

Telephone service for postcode enquiries

• The Royal Mail also has a telephone service for postcode enquiries, but note that there is a high cost during office hours

Other postal services

• Links to other web sites dealing with postal services are on WebLinks at Telephone, fax, email and post > Postcodes and postal services

Further information

• Library catalogue
• Contact us - for help to find information, from your local librarians
• 'Enquire' - a 24-hour chat enquiry service from the national People's Network. Local librarians take part in 'Enquire' on a rota basis but it is likely that you would be answered by a librarian from another library service
• See also Telephone numbers and Email and fax