Consumer Issues and Shopping
Consumer Information | Ethical Shopping | Price Comparisons | Shopping
Consumer Information
Consumer Direct
Information and advice for consumers from the DTI. Topics include: advice on goods and services, advice on consumer issues (e.g. scams, counterfeit goods), how to make a complaint and your rights.
http://www.consumerdirect.gov.uk
Directory of Ombudsmen
List of ombudsmen and other complaint-handling bodies in the UK with links.
http://www.bioa.org.uk
Office of Fair Trading
Information about consumers' rights including what to do if things go wrong when shopping online and consumer issues in the news.
http://www.oft.gov.uk
Postwatch
Postwatch looks after consumer interests in all postal matters, local and national, in the UK. It can help with individual complaints and complaints from business about the postal service.
http://www.postwatch.co.uk
Trading Standards Central
Trading Standards Central - a one stop shop for consumer protection information in the UK. Find advice leaflets on subjects such as holidays, cars, homeworking schemes, gas, electricity and much more. The site also includes product recall information.
http://www.tradingstandards.gov.uk
Consumer Information | Ethical Shopping | Price Comparisons | Shopping
Page last updated: 29 September 2008
