I think I may be entitled to lower fees and hire charges - where do I find out more?
Bedfordshire Libraries offer discounts to a number of their customers on fines, request charges, and loans for recorded music, spoken word and videos
You may be entitled to these concessions if you are:
- Aged between 16 and 18
- 60 years of age or over
- Registered blind or partially sighted
- Deaf or hearing impaired
- Dyslexic
- Housebound
Receiving one of the following benefits or tax credits:
- Attendance Allowance
- Disabled Person's Tax Credit
- Severe Disablement Allowance
- Incapacity Benefit
- Income Support
- Working Families Tax Credit
- Jobseeker's Allowance
If you are registered as a Library Link user, the services are free!
How to obtain your concessionary ticket
Attendance Allowance
- Payment order book
- Benefit Agency letter *More info
Deaf or Hearing Impaired People
- Hearing aid
- Sympathetic hearing card (other forms of evidence may be accepted)
Disability Living Allowance (DLA)
- Payment order book
- Benefits Agency letter *More info
Disabled Person's Tax Credit
- Award letter from the Inland Revenue
- Exemption Certificate
Dyslexia
- ID card from Bedford Dyslexic Association ( or confirmation of diagnosis)
Incapacity Benefit
- Payment order book
- Benefits Agency letter *More info
Income Support
- Payment order book
- Benefits Agency letter *More info
People aged 60 or over
- Any official document stating your date of birth
- Retirement Pension pay order book
- Benefits Agency card stating that you receive Retirement Pension
Registered Blind or Partially Sighted People
- Registration form BD8 (from opthalmologist)
- Social Services card stating that the named holder is registered blind or partially sighted
Severe Disablement Allowance
- Payment order book
- Benefits Agency letter *More info
Jobseeker's Allowance
- Benefits Agency letter *More info
Working Families Tax Credit
- Award letter from the Inland Revenue
- Exemption Certificate
* When you first start claiming social security benefits, you may also use as evidence the letter from the Benefits Agency to confirm that you are entitled to a particular benefit. You may also use as evidence any subsequent letter from the Benefits Agency regarding the benefit.
Social Security Benefits
For more information about Social Security benefits, please see the official Social Security leaflets or consult your local Social Security office or Citizen's Advice Bureau, or ring one of the free telephone helplines:
Benefit Enquiry Line
Help Line - 0800 882200
Text phone number for people with speech and hearing problems - 0800 243355
If you are receiving a benefit that is not mentioned in this leaflet and think you may be entitled to receive concessions, please ask the library staff.
Tax Credits
For more information about tax credits please:
- See the Inland Revenue leaflets, or
- consult your local Citizen's Advice bureau, or
- ring one of the telephone helplines below, which are charged at local rates. textphone numbers are available for people with speech and hearing problems
Working Families Tax Credit
Helpline - 0845 609 5000
Textphone - 0845 606 6668
Disabled Person's Tax Credit
Helpline - 0845 605 5858
Textphone - 0845 608 8844
To join the library, click here.
Page last updated: 24th May 2005
